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Privacy Policy

Last updated: September 2026

Your privacy is important to us. This Privacy Policy ("Policy") describes how TalentFlux-AI collects, uses, and protects your personal information when you use our AI-powered platforms for hiring, job search, career development, and workforce management.

Scope and Applicability

This Policy applies when you use our services. If you are a job seeker, employer, or HR professional using the TalentFlux-AI platform, this policy explains how we handle your personal information.

What Information Do We Collect?

Information You Provide to Us

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Account Information. To create an account for the Services or to enable certain features, we may require that you provide us with information for your account such as name, email, profile picture, password, and authentication credentials.
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Payment Information. We use PayPal to process payments. We do not store your credit card or bank account details. All payment transactions are processed directly and securely by PayPal according to their privacy policy.
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Job and Workforce Data. When using our Services, you may submit or upload resumes, job history, and professional information for recruitment, as well as employee records, contracts, payroll information, and performance evaluations for workforce management. This data is used to provide our AI-powered recruitment and HR optimization services.
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Business Contact Information. If you are a business representative, we collect your information in connection with the performance of the agreement or potential agreement with us. This may include your name, email address, phone number, job title, and company information.

Mandatory Data Provision

Certain Personal Information we request is mandatory for the purposes of: Verifying user identity, creating and maintaining accounts, and providing core features of the Services.

If you refuse to provide mandatory information, we may not be able to provide all or part of the Services, including but not limited to account creation, use of AI features, or recruitment connections.

Legal Basis for Data Processing

The collection and processing of your Personal Information is carried out based on one or more of the following legal grounds:

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Your explicit consent when using the Services
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The performance of a contract between you and TalentFlux-AI
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Compliance with legal obligations under Vietnamese law, including the Law on Personal Data Protection No. 91/2025/QH15 and its implementing Decree No. 356/2025/ND-CP

Data Processing Timeline

Processing of your Personal Information begins when you: Agree to this Privacy Policy; or create an account and/or use our Services.

Processing will end when: You validly withdraw consent; you request account and personal data deletion; or data is deleted according to applicable law.

Cookies and Tracking Tools

We use essential Cookies to store Access Tokens and Refresh Tokens for security purposes and to maintain your login session. With your consent, we also use Google Analytics (GA4) to collect aggregated, anonymized statistics about site traffic and usage to improve our product; we do not use any advertising network or remarketing tool. Under Decree No. 356/2025/ND-CP, data reflecting online behavior (including analytics cookies) is classified as sensitive personal data; accordingly, analytics cookies are only activated after you give explicit consent via the "Cookie Settings" banner shown when you visit the site, and you can change this choice at any time via the "Cookie Settings" link in the footer.

How Do We Use Your Information?

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Service Provision. Provide, maintain, and improve our Services.
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Transactions. Process your transactions and send you related information
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Notifications. Send you technical notices, updates, security alerts, and support messages
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Customer Support. Respond to your comments, questions, and provide customer service
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Analytics. Monitor and analyze trends, usage, and activities in connection with our Services
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Safety & Security. Detect, prevent, and address technical issues and fraudulent activity
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Personalization. Personalize and improve your experience with our Services

Profile Visibility

Your profile is confidential and only used for recruitment purposes you consent to. You have the right to control the sharing of your profile information with Employers by enabling your "job seeking" status.

Do We Share Your Personal Information?

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With Service Providers. We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
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With Affiliated Educational Institutions (Universities / Colleges). When you select or verify your educational institution (University / College) in your candidate profile, authorized administrators of your institution may view aggregated analytics and career statistics (employment seeking rate, CV readiness scores, trending skills, and career interests). This helps institutions track graduate employment outcomes and facilitates institutional partnerships with TalentFlux-AI to sponsor or provide subsidized higher usage limits and premium features (such as Pro plan benefits, higher AI CV review quotas, and advanced AI Career Prep tools) for their students. If you verify your enrollment by uploading a student ID card, your name, email address and the card photo are shared with your institution's authorized staff only so they can confirm you are a student; they do not see your CV, applications or other profile data.
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For Legal Purposes. We may disclose information if required by law, regulation, legal process, or government request.
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With Your Consent. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

Our Data Protection Commitment

TalentFlux-AI is committed to protecting your privacy and data with the following principles:

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No Data Selling. We commit to never sell, rent, or exchange your personal data with any third party for commercial purposes.
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No AI Training Usage. Your personal data is not used to train our AI models, machine learning systems, or those of any third party.

International Data Transfer

Your data may be stored and processed on servers located outside of Vietnam. We are committed to implementing appropriate safeguards to ensure the security of your data during such transfers.

Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Policy. In the event you request account deletion, we will proceed to delete data, however some information may be retained in backups or as required by law for a reasonable period.

Job applications: By applying for a job, you agree that your application (including your CV) is stored on the platform and that the employer you applied to may keep reviewing it for other suitable positions, even if you were not selected for that role. Your application is kept until you withdraw it, delete it or request deletion of your account. This is an agreement on the retention of candidate data under Article 25 of the Personal Data Protection Law.

Data Security

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Encryption in Transit. All connections to our platform are encrypted using HTTPS/TLS
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Access Control. Role-based access control and authentication mechanisms (Auth0/JWT) across all accounts and internal services
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Internal Security Review. Review of system configurations and access permissions

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Responsibilities

To ensure data security, you are responsible for:

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Provide accurate information. Ensure the information you provide is accurate, complete, and up to date
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Account Security. You are responsible for keeping your login information confidential (especially passwords for directly registered accounts). We encourage you to set a strong password (including uppercase letters, lowercase letters, numbers, and special characters) and not to reuse passwords used for other services.
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Limitation of Liability. We will not be responsible for any loss arising from your disclosure of passwords or sharing of accounts with others.

Risks and Disclaimers

While we implement best security practices, transmission of information over the Internet always carries risks. We are not liable for data loss due to force majeure technical issues, user security errors, or cyber attacks beyond our control.

Third-Party Links

Our Service may contain links to other websites not operated by us. We practice no control over and assume no responsibility for the content or privacy practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

Children's Privacy

Our Service does not address and is not intended for anyone under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from children under 16, please contact us to remove that information.

Personal Data of Deceased or Missing Persons

When processing Personal Data relating to a deceased or legally missing person, we obtain consent in the following order of priority: (i) spouse; (ii) adult biological or adopted children; (iii) biological or adoptive parents, as provided under Vietnam's Law on Personal Data Protection No. 91/2025/QH15. Where none of the above persons are available, we will treat the matter as if consent has not been obtained, except in cases where the law provides for an exception.

Your Rights

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Access: Request access to the personal information we hold about you
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Correction: Request correction of inaccurate or incomplete information
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Deletion: Request deletion of your personal information
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Data Portability: Request a copy of your information in a structured, machine-readable format
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Objection: Object to our processing of your personal information
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Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us at tien@talentfluxai.com.

Account and Data Deletion Request

To request deletion of your account or Personal Information, please:

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Job seekers can do it themselves in Settings → Your personal data (where you can also download a copy of your data), or
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Send an email to: tien@talentfluxai.com
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Email subject: "Request to Delete TalentFlux-AI Account"

We will verify your request and respond within a reasonable time as required by applicable law. Some data may be retained for backup purposes or to comply with legal obligations.

Third-Party Information

If you provide us with Personal Information of others (e.g., references, managers, colleagues, or other candidates), you confirm that:

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You have fully informed that person about providing their information
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You have obtained their valid consent as required by law.

TalentFlux-AI is not responsible for your provision of third-party Personal Information without valid consent.

Consent Withdrawal

You have the right to withdraw your consent for us to process your Personal Information at any time by contacting us.

Withdrawal of consent may affect our ability to provide some or all Services to you.

Rights and Obligations under Vietnamese Law

In addition to the rights stated in this Policy, you have the full rights and obligations of a Data Subject as stipulated in the Law on Personal Data Protection No. 91/2025/QH15 and its implementing regulations, including Decree No. 356/2025/ND-CP.

Potential Risks and Unintended Consequences

Although we strive to apply appropriate technical and organizational measures to protect your Personal Information, data processing on the Internet and information technology systems always carries certain inherent risks.

Potential consequences or unintended harm may include, but are not limited to:

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Unintended data disclosure due to user self-sharing of information, granting inappropriate access permissions, or misconfiguring privacy settings;
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Third-party data misuse after you grant access or after data is shared according to Service features;
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Inaccurate or outdated information due to your failure to update timely, leading to unsuitable analysis results, recommendations, or recruitment connections;
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Errors in analysis results or AI-generated suggestions arising from input data, algorithmic models, or technical limitations of the technology;
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Technical incidents, system errors, cyberattacks, or force majeure events beyond our reasonable control.

To the extent permitted by law, TalentFlux-AI is not liable for damages arising from the risks stated above, except where damages arise from our intentional fault or serious breach of security obligations.

Updates to This Policy

We may update this Policy to reflect changes to our services or legal requirements. The latest version will always be posted on our website.

Your Consent

By continuing to use the Service, you acknowledge that you have read, understood, and agreed to the entire content of this Privacy Policy.

By using the TalentFlux-AI platform, you agree to the Privacy Policy, Terms of Service, and all related policies.

Contact Us

Email: tien@talentfluxai.com
Company: Truong Nhat Tien Co., Ltd.

Terms of Use

Last updated: September 2026

This Customer Terms of Service is entered into by and between TalentFlux-AI and the entity or person accessing our Services. By accessing or using TalentFlux-AI, you agree to be bound by these Terms of Use.

Definitions

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"Agreement" means these Customer Terms of Service and any Order Forms, attachments, or linked policies.
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"Services" means the AI-powered hiring and job search platform and related services that TalentFlux-AI provides to you.
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"Customer Data" means any data in electronic form that you or your authorized users make available through the Platform.
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"User" means employees, agents, consultants, or other representatives authorized by you to access or use the Services.
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"Platform" means the TalentFlux-AI software platform and associated infrastructure.

The Services

Service Provision

Subject to your compliance with these Terms, TalentFlux-AI grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the subscription term.

TalentFlux-AI Ownership

TalentFlux-AI retains all rights, title, and interest in and to the Services, Platform, and all related technology, including all intellectual property rights. You acquire no ownership rights in the Services.

AI Features

Our Services include AI-powered features for candidate matching, job recommendations, and automated screening. These features are designed to assist, not replace, human judgment in hiring decisions.

Customer Data

Ownership

As between you and TalentFlux-AI, you retain all rights, title, and interest in and to your Customer Data. The scope of the license you grant TalentFlux-AI to use your Customer Data is set out in detail in the "Content License" section below.

Security

We implement administrative, technical, and physical safeguards designed to protect Customer Data. However, you are responsible for maintaining the security of your account credentials and for all activities under your account.

Content License

You grant TalentFlux-AI a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and process your Customer Data (including job postings, candidate profiles, and the logo and company information you provide) to the extent necessary to operate and provide the Services, including publicly displaying job postings and company information to job seekers on the platform. This license also includes the right to use your company name, logo, and company information for marketing and promotional purposes of the TalentFlux-AI platform (for example, featuring you in a list of customers/partners on our homepage), as well as to advertise or promote your job postings to increase their reach to job seekers.

Educational Institution Affiliation & University Partnership Benefits

When a student or candidate voluntarily selects or verifies their University / College affiliation on TalentFlux-AI:

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Aggregated Career Analytics & Reporting: The affiliated educational institution is granted access to the TalentFlux University Dashboard to review aggregated, anonymized career analytics (including job seeking readiness, CV completion benchmarks, top student technical skills, and industry placement trends) to support institutional accreditation and career services.
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Student Card Verification: When you verify with a student ID card instead of a university email, your institution's authorized staff see your name, email address and the uploaded card photo for the sole purpose of confirming your enrollment. A rejected card can be replaced at any time, and removing your institution from your profile stops the review.
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Facilitating Institutional Partnerships: Student institution declarations assist universities in evaluating active campus adoption, facilitating formal educational partnerships between institutions and TalentFlux-AI.
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Student Perks & Sponsored Upgrades (Pro Plans & Higher Quotas): Through institutional partnerships between your University/College and TalentFlux-AI, affiliated students can receive exclusive institutional privileges, including sponsored or subsidized upgrades to Pro tiers, higher quotas for AI features (AI Resume Scanner, AI Mock Interview, AI Job Matching), and prioritized access to campus recruiting partner pipelines.

Users retain the right to update or adjust their educational institution affiliation in their Personal Profile settings at any time.

Restrictions and Responsibilities

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Illegal Purposes. Use the Services for any illegal purpose or in violation of any applicable laws
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Unauthorized Access. Attempt to gain unauthorized access to the Services or related systems
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Interference. Interfere with or disrupt the integrity or performance of the Services
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Reverse Engineering. Reverse engineer, decompile, or disassemble any part of the Services
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Malicious Code. Use the Services to transmit any viruses, malware, or harmful code
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Rights Violation. Violate any third-party rights, including intellectual property or privacy rights
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Crawling/Scraping. Use bots, crawlers, scrapers, or any automated tool to extract, copy, or bulk-collect data, job postings, or candidate profiles from the Services without TalentFlux-AI's prior written permission
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Competitive Use. Use the Services to build, operate, test, or support a product or service that directly competes with TalentFlux-AI (another AI-powered recruitment, job search, or workforce management platform)

TalentFlux-AI reserves the right to refuse, suspend, or immediately terminate the Services, without refund, for any account found to violate the restrictions above.

Fees and Payment Terms

You agree to pay all fees as specified in your subscription plan. All fees are non-refundable except as required by law. We may change our fees upon 30 days' notice.

Term and Termination

This Agreement begins on the date you first access the Services and continues until terminated. Either party may terminate this Agreement for material breach if the breaching party fails to cure within 30 days of written notice.

Upon termination, your right to access the Services will immediately cease. We will make Customer Data available for download for a period of 30 days following termination.

Limitation of Liability

To the maximum extent permitted by law, TalentFlux-AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

AI System Limitations

The analysis, assessments, rankings, suggestions, or recommendations generated by TalentFlux-AI's AI system are for reference and decision support purposes only.

TalentFlux-AI does not guarantee that:

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Results generated by AI are completely accurate, comprehensive, or suitable for all purposes;
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AI suggestions will lead to optimal recruitment, personnel management, or business decisions.

Users are solely responsible for all decisions made based on results provided by the AI system.

User Responsibility

TalentFlux-AI is not responsible for:

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Job posting content, candidate profiles, or HR information posted by users;
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Contact behaviors, exchanges, interviews, agreements, or arrangements between parties;
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Any disputes, complaints, or damages arising between employers, job seekers, or other related parties.

All disputes arising between parties using the Services shall be resolved by the parties themselves, without involving TalentFlux-AI's liability.

External Job Listings & Aggregated Content

TalentFlux-AI aggregates public job postings from verified corporate career portals (via ATS platforms such as Greenhouse, Lever, Ashby, SmartRecruiters, etc.) to help job seekers discover employment opportunities in one unified place.

Regarding aggregated and external job postings:

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No Employment or Agency Relationship: TalentFlux-AI is not the direct employer, recruiter, agent, or legal representative of companies posting external jobs.
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No Guarantee of Accuracy or Availability: TalentFlux-AI makes no representations or warranties regarding the accuracy, completeness, timeliness, legality, or availability of external job postings (including job descriptions, salary estimates, deadlines, or active vacancy status). Third-party employers may alter or close vacancies at any time without prior notice.
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Third-Party Application Process: Applying to an external job redirects the user directly to the external employer's official career page. TalentFlux-AI does not collect, process, or store your application CV for external positions. Your interactions with third-party sites are governed exclusively by their respective Terms of Service and Privacy Policies.
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Disclaimer of Liability for Hiring Decisions and Disputes: TalentFlux-AI shall not be liable for any hiring decisions, rejections, interview outcomes, labor disputes, misleading third-party information, or any direct or indirect losses or damages arising between job seekers and external employers.
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Job Seeker Safety: Job seekers are advised to exercise vigilance and caution. Never send money, fees, or sensitive financial information to any employer or recruiter.
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Intellectual Property & Takedown Requests: All trademarks, logos, and company names belong to their respective owners. Employers wishing to modify or remove an aggregated job listing from TalentFlux-AI may contact us for prompt removal.

For inquiries, reports, or removal requests concerning aggregated external jobs, please contact us at tien@talentfluxai.com.

Service Interruption and Modification

TalentFlux-AI reserves the right to suspend, interrupt, or modify all or part of the Services when necessary for system maintenance, upgrades, incident resolution, or as required by competent authorities.

TalentFlux-AI is not liable for any damages arising from service interruption, delays, data loss, or inability to access Services in the aforementioned cases.

Force Majeure

TalentFlux-AI is not liable for failure to perform or delay in performing obligations due to force majeure events, including but not limited to: natural disasters, fires, pandemics, wars, riots, telecommunications infrastructure failures, large-scale cyberattacks, or decisions by competent government authorities.

Indemnification

Users agree to indemnify and hold TalentFlux-AI harmless from any claims, damages, liabilities, costs, or losses arising from:

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User's violation of these Terms;
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User's violation of applicable law;
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Use of Services causing damage to third parties.

Terms Modification

TalentFlux-AI reserves the right to update or modify these Terms at any time. Continued use of the Services after Terms are updated constitutes your acceptance of such changes.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Vietnam. Any dispute arising from or relating to the Services shall first be resolved through good-faith negotiation between the parties. If no agreement is reached within 30 days, the dispute shall be submitted to the competent courts of Vietnam in accordance with applicable law.

Contact Information

For questions about these Terms, please contact us at tien@talentfluxai.com.

Data Processing Agreement

Last updated: September 2026

This Data Processing Agreement ("DPA") forms an integral part of the TalentFlux-AI Terms of Service between the party named as Customer and TalentFlux-AI, reflecting the parties' agreement with regard to the processing of personal data.

Definitions and Interpretation

Definitions

Unless otherwise defined herein, capitalized terms shall have the following meanings:

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"Company Personal Data" means any Personal Data processed by TalentFlux-AI on behalf of the Customer pursuant to the Agreement.
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"Data Protection Laws" means Vietnam's Law on Personal Data Protection No. 91/2025/QH15 and Decree No. 356/2025/ND-CP, and, to the extent applicable to a Customer in another jurisdiction, other relevant data protection/privacy laws such as the GDPR (EU) or applicable U.S. federal and state privacy laws.
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"GDPR" means EU General Data Protection Regulation 2016/679, referenced here as a secondary point of reference for Customers subject to EU law.
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"Subprocessor" means any entity appointed by TalentFlux-AI to process Personal Data on behalf of the Customer.
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"Personal Data", "Data Subject", "Processing", and "Data Controller and Processor" shall have the meaning given in Vietnam's Law on Personal Data Protection No. 91/2025/QH15 (or, where applicable, the GDPR).

Data Processing

Processing Obligations

TalentFlux-AI shall process Personal Data only on documented instructions from the Customer, unless required to do so by applicable law. We shall immediately inform the Customer if we believe an instruction violates Data Protection Laws.

Processing Instructions

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Service Delivery. Provide AI-powered recruitment and workforce management Services as described in the Terms of Service
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AI Optimization. Perform candidate matching, career pathing, and workforce performance analysis
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Data Processing. Process and store recruitment and employee management records
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Communication. Communicate with candidates, employees, and employers on behalf of the Customer

Security Measures

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Encryption in Transit. Encryption of personal data in transit using HTTPS/TLS
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Access Control. Role-based access controls and authentication mechanisms (Auth0/JWT)
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Logging. Logging and monitoring of system activities
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Incident Response. Commitment to promptly notify and assist in remediating any incident affecting the Customer's Personal Data
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Security Review. Internal security review of system configurations and access permissions

Subprocessing

The Customer grants general authorization to TalentFlux-AI to engage subprocessors to provide parts of the Services. A full, up-to-date list of current subprocessors is publicly available on our Subprocessors page. We will notify the Customer of any intended changes to this list to allow the Customer to object.

Data Subject Rights

TalentFlux-AI shall assist the Customer in responding to requests from data subjects to exercise their rights under Data Protection Laws, including rights of access, correction, deletion, and data portability.

Personal Data Breach

TalentFlux-AI shall notify the Customer without undue delay upon becoming aware of a Personal Data Breach affecting Company Personal Data, and shall provide reasonable assistance to the Customer in investigating and mitigating the breach.

Contact Information

For questions about this DPA, please contact us at tien@talentfluxai.com.

AI Usage Policy

Last updated: September 2026

TalentFlux-AI utilizes artificial intelligence to enhance the recruitment process and job search experience. This policy outlines how our AI systems work, our commitment to ethical AI usage, and your rights regarding AI-driven decisions.

AI Model Training and Data

Training Data

We do not collect data for or train our own AI models. Our AI features use general-purpose language models from reputable providers (such as AWS Bedrock, Google Gemini), which are trained and operated by those providers themselves.

No-Training Rights

Your data will NOT be used to train or improve AI models. We are committed to protecting your data privacy.

Bias Mitigation and Fairness

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Models from Reputable Providers. We use general-purpose AI models from major providers rather than collecting data or training our own models on hiring data, which limits the bias risk that comes from building a narrow, self-curated training dataset
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Assistive, Not Determinative. AI-generated results are for reference and guidance only; final hiring decisions are always made by humans
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Feedback Channel. If you notice signs of bias in an AI-generated result, please let us know so we can review and improve

Human Oversight and Decision-Making

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Human Augmentation. Augment, not replace, human judgment and expertise
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Explanations. Provide explanations for AI-generated recommendations
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Human Override. Allow human reviewers to override AI suggestions
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Human Approval. Require human approval for all significant recruitment decisions

Transparency and Explainability

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Notification. You will be informed when AI is being used to process your information
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Explanation. You can request explanations for AI-driven recommendations or decisions
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Visibility. We provide visibility into the factors that influence AI recommendations
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Appeals. You have the right to challenge and appeal AI-based decisions

Accountability and Governance

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Feature Approval. Reviewing and approving AI features before deployment
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Performance Monitoring. Monitoring ongoing AI performance and fairness
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Investigations. Investigating complaints related to AI usage
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Compliance. Ensuring compliance with AI-related regulations

Your Rights Regarding AI

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Right to Information: Know when AI is being used to process your data
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Right to Explanation: Receive meaningful information about the logic behind AI decisions
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Right to Human Review: Request human review of AI-based decisions that significantly affect you
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Right to Opt-Out: Opt out of certain AI processing where legally permitted

Contact Information

For questions about our AI usage or to exercise your rights, please contact us at tien@talentfluxai.com.

On this page
  • Privacy Policy
  • Terms of Use
  • Data Processing Agreement
  • AI Usage Policy
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